> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alvys.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Carrier Settlements

> Approve carrier payable items, generate carrier settlement statements, email statements to carriers, and sync carrier pay to QuickBooks or NetSuite.

## Overview

Carrier Settlements (also called carrier pay, carrier payables, or carrier statements) in Alvys allows brokers to manage carrier payables, generate carrier payment statements, and sync settlement data to external accounting systems including QuickBooks, Business Central, and NetSuite.

If you are a broker or a hybrid who pays carriers for delivered, released, or invoiced trips, Carrier Settlements is where you handle statements in bulk. You can view all your unpaid trips across carriers in one place, review documents, and generate statements that sync to your accounting system. The module also includes Super Settle View for consolidated payable item review, statement status tracking, and automatic trip status updates on statement generation.

## Getting Started

**1. Check your external accounting (if applicable).** If you sync payment data with QuickBooks Online, QuickBooks Desktop, Business Central, or NetSuite:

* Enable **Carrier Settlements**.
* Disable **Generate Carrier Invoice Separately**.
  <img src="https://mintcdn.com/alvys/TA4-qJ2PbTPkj3qo/images/help/2538dbd14952.gif?s=f6eb45b9069870e8b10ea1a9e99ba6cd" alt="Accounting integration settings with Carrier Settlements enabled and Generate Carrier Invoice Separately disabled" width="1156" height="720" data-path="images/help/2538dbd14952.gif" />
  *Accounting integration settings with Carrier Settlements enabled and Generate Carrier Invoice Separately disabled*

**2. Verify you have trips to settle.** Navigate to the Carrier Settlements module in Accounting to view any unpaid carriers. Selecting a carrier shows their unpaid trips in the **Open** tab.

<img src="https://mintcdn.com/alvys/TA4-qJ2PbTPkj3qo/images/help/75582150a4ab.png?fit=max&auto=format&n=TA4-qJ2PbTPkj3qo&q=85&s=d95f91340cd885e8318dda8241ec5580" alt="Carrier Settlements module listing unpaid carriers with unpaid trips in the Open tab" width="1920" height="1080" data-path="images/help/75582150a4ab.png" />

*Carrier Settlements module listing unpaid carriers with unpaid trips in the Open tab*

**3. Test generating a statement.** Select a carrier with an unpaid trip, walk through the process below to generate a statement, then verify it synced to your accounting system correctly. You will know it worked when:

* The statement has a **Processed** badge.
* Accounting sync says **Successful**.
  <img src="https://mintcdn.com/alvys/TA4-qJ2PbTPkj3qo/images/help/97243749ceb5.png?fit=max&auto=format&n=TA4-qJ2PbTPkj3qo&q=85&s=2d447692879453bb03df43299e046b37" alt="Generated statement showing the Processed badge and Successful accounting sync status" width="1920" height="1080" data-path="images/help/97243749ceb5.png" />
  *Generated statement showing the Processed badge and Successful accounting sync status*

## Where to Find It

Go to **Accounting > Carrier Settlements** to view carrier payables. The module includes four tabs:

* **Open** — Unpaid trips and transactions.
* **Drafts** — Approved transactions pending statement generation.
* **Statements** — Generated statements with paid trips.
* **Errors** — Any failed emails, PDFs, or transactions that did not sync.
  <img src="https://mintcdn.com/alvys/TA4-qJ2PbTPkj3qo/images/help/cfaaaed19b07.png?fit=max&auto=format&n=TA4-qJ2PbTPkj3qo&q=85&s=07f35838650c4e7805167d4f27f489af" alt="Carrier Settlements module with the Open, Drafts, Statements, and Errors tabs" width="1000" height="640" data-path="images/help/cfaaaed19b07.png" />
  *Carrier Settlements module with the Open, Drafts, Statements, and Errors tabs*

## Key Concepts

### Payable items

Payable items are the individual line items associated with a carrier's trip. Within Carrier Settlements, each item can be in one of three states: **Open** (pending review), **Approved** (approved for payment), or **Disputed** (flagged for review).

### Carrier settlement statements

A carrier settlement statement consolidates one or more approved payable items into a single payment record for a carrier. Statements can be downloaded as PDFs or emailed directly to the carrier from within Alvys.

### Statement statuses

Statements move through four statuses: **Queued** (being processed), **Processed** (generation complete), **Paid** (marked as paid), and **Failed** (an error occurred during processing).

## How to Generate a Carrier Statement

### Select an unpaid carrier

From the carrier view you can see all trips and settlements related to a specific carrier, which makes it easy to review open trips and approve them onto a draft statement. From here you can:

* Select a trip to review payables.
* Manage documents uploaded to the trip.
* Edit the carrier's linehaul amount.
* Dispute the rate.

<Warning>
  Marking an open item as **Disputed** blocks that trip from being approved until the dispute is marked as **Resolved**.
</Warning>

<img src="https://mintcdn.com/alvys/TA4-qJ2PbTPkj3qo/images/help/a29b83ebf547.gif?s=9103b6fb0792e3fabdcb513902fba698" alt="Carrier view showing open trips, document management, linehaul edit, and dispute actions" width="1156" height="720" data-path="images/help/a29b83ebf547.gif" />

*Carrier view showing open trips, document management, linehaul edit, and dispute actions*

### Review approved trips in Drafts

Any transactions or trips you have approved land in **Drafts**. This lets you keep track of trips that are ready to be paid. You can also use internal notes on the trip to record why something is disputed, so you can unapprove any trips with issues.

<img src="https://mintcdn.com/alvys/TA4-qJ2PbTPkj3qo/images/help/9fede9d27e92.gif?s=90de6b259a49047ce81514dffb47893b" alt="Drafts tab showing approved trips ready for statement generation" width="1156" height="720" data-path="images/help/9fede9d27e92.gif" />

*Drafts tab showing approved trips ready for statement generation*

### Finalize and generate the settlement

Once you are ready to create a statement, select **Generate**, set the remittance date, and select a carrier email to share it with if needed. This kicks off the process to sync your statement with your accounting system (if enabled).

<img src="https://mintcdn.com/alvys/mXP2BMmKrMBUb6PV/images/finalizing-and-generating-a-carrier-settlement.gif?s=4149fc511972eca6ba2af452be1a42dd" alt="Finalizing And Generating A Carrier Settlement" width="986" height="556" data-path="images/finalizing-and-generating-a-carrier-settlement.gif" />

*Generating a carrier settlement statement with remittance date and carrier email selection*

### Reviewing payable items with Super Settle View

Super Settle View provides an expanded view for reviewing, approving, and disputing all payable items for a single trip in one place, alongside the trip's documents.

1. From the **Open** or **Drafts** tab, select a trip.
2. Click **View All** to open Super Settle View.
3. Review attached documents in the Document Management section.
4. Review payable items grouped by status (Open, Approved, Disputed).
5. Click **Approve** on any item to approve it, or click **Dispute** to flag it for review.

<img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/f55af0bf44b9.png?fit=max&auto=format&n=NbezcQvwUCJbTEUv&q=85&s=e646e0d0b36937ade789b0e568ff9d5d" alt="Super Settle View with payable items, document management, and the approval and dispute action buttons" width="2048" height="1036" data-path="images/help/f55af0bf44b9.png" />

*Image showing Super Settle View with payable items, document management, and the approval and dispute action buttons.*

## Advanced Workflows

### Remittance dates and payment terms

Remittance dates reflect when the carrier will be paid — the "term date". To change the defaults, update the payment terms on the carrier's profile. You can also set a custom remittance date while generating a statement.

<img src="https://mintcdn.com/alvys/TA4-qJ2PbTPkj3qo/images/help/c11982b5a682.gif?s=3b31bda68863d20e0fc7d85fe922b1d3" alt="Setting a custom remittance date while generating a carrier statement" width="1156" height="720" data-path="images/help/c11982b5a682.gif" />

*Setting a custom remittance date while generating a carrier statement*

### View carrier settlement status from the load

For brokered trips already on a carrier settlement statement, open the trip's **Load Detail Page** and look for the **Carrier Settlement** panel. It shows the statement's status, statement number, payment provider, date, **Total / Paid / Remaining**, the full list of **Trips on this Statement** (with the current trip highlighted), and the **Payments** ledger — all inline. Click the statement number to jump straight to that statement in Carrier Settlements.

<img src="https://mintcdn.com/alvys/TA4-qJ2PbTPkj3qo/images/help/c475a36b88b2.png?fit=max&auto=format&n=TA4-qJ2PbTPkj3qo&q=85&s=8f124a3d3ae7ab3e92f7e661cab5e8be" alt="Carrier Settlement panel on the Load Detail Page showing statement status and payments" width="546" height="689" data-path="images/help/c475a36b88b2.png" />

*Carrier Settlement panel on the Load Detail Page showing statement status and payments*

<Note>
  Once a trip is added to a statement, the old per-trip Payments table and **Add Carrier Payments** option are hidden, since payment is now managed at the statement level. The Carrier Invoice # still displays on the Load Detail Page.
</Note>

### Marking a statement as paid

Statements are normally marked paid automatically when the matching carrier bill is paid in your accounting system. To update a carrier settlement statement manually:

1. Go to **Accounting > Carrier Settlements** and open the **Statements** tab.
2. Locate the statement you want to update.
3. Click the **Mark as Paid** action in the sidebar.
   <img src="https://mintcdn.com/alvys/TA4-qJ2PbTPkj3qo/images/help/97665b36f5af.png?fit=max&auto=format&n=TA4-qJ2PbTPkj3qo&q=85&s=2b44004020c980751e180374b57be2b7" alt="Statements tab with the Mark as Paid action open in the sidebar" width="1920" height="1080" data-path="images/help/97665b36f5af.png" />
   *Statements tab with the Mark as Paid action open in the sidebar*

## Settings & Permissions

Carrier Settlements access is enabled or disabled per user from the **Billing** column in the user's profile.

| Permission                   | What it allows                             | Roles         |
| ---------------------------- | ------------------------------------------ | ------------- |
| **Approve Payable Items**    | Approve or dispute payable items on a trip | Admin, Biller |
| **Create Carrier Statement** | Generate carrier settlement statements     | Admin, Biller |
| **Revert Carrier Statement** | Revert a generated statement               | Admin only    |
| **Edit Carrier Rate**        | Modify carrier linehaul charges            | Admin, Biller |

<Note>
  💡 View Carrier Rate and View Payable Amount permissions are not yet supported in Carrier Settlements. These are on the roadmap.
</Note>

## Limits & Behavior

### Trip status updates on statement generation

When a carrier settlement statement is generated, trip statuses update automatically:

A trip in **Delivered** or **Released** status moves to **Invoiced** when a statement is generated. It moves to **Completed** once the statement is marked paid. This only applies when every transaction on the trip is included in the statement.

### Carrier bill paid status syncs from accounting

When a carrier bill is marked paid in your accounting system (QuickBooks Online, and so on), the matching carrier statement in Alvys updates to paid automatically — you no longer need to manually mark statements as paid in Carrier Settlements to track it. This applies to carrier settlements only; customer invoicing is unchanged.

### Syncing with external accounting systems

**Option 1: Turn on Carrier Settlements**, which integrates with QuickBooks, Business Central, and NetSuite through your existing accounting integration settings. When both Carrier Settlements and **Generate Carrier Invoice Separately** are enabled, the Carrier Settlements setting takes precedence.

**\[Legacy] Option 2: "Generate Carrier Invoice Separately"** is a legacy option that creates a bill in your accounting system when a carrier invoice is uploaded to the trip. When using this option, disable the Carrier Settlements setting so that payments recorded in your accounting system flow back into Alvys.

<img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/7f80c82c6e41.png?fit=max&auto=format&n=NbezcQvwUCJbTEUv&q=85&s=b7e748699d78035a48e3712f59cfbbfd" alt="Screenshot of the Accounting Integration settings" width="1716" height="288" data-path="images/help/7f80c82c6e41.png" />

*Screenshot of the Accounting Integration settings*

## FAQs

**Q: Can I use Carrier Settlements if Generate Carrier Invoice Separately is also enabled?**

**A:** Yes, but the Carrier Settlements setting takes precedence. When both settings are active, carrier settlement statements are used rather than separate carrier invoices.

**Q: Do payments I record in my accounting system appear in Alvys?**

**A:** Yes. When a carrier bill is marked paid in your accounting system, the matching carrier statement in Alvys updates to paid automatically. You can still mark a statement paid manually from **Accounting > Carrier Settlements > Statements** using **Mark as Paid** if you need to record it in Alvys first. This applies to carrier settlements only; customer invoicing is unchanged.

**Q: Which roles can revert a carrier settlement statement?**

**A:** Only users with the Admin role and the **"RevertCarrierStatement"** permission can revert a carrier settlement statement. Biller users cannot revert statements.

**Q: What happens to a payable item in Disputed status?**

**A:** Disputed items are flagged for review and are not included in the next statement generation until resolved. They remain visible in Super Settle View and can be approved or left in Disputed status.

**Q: What does it mean when a statement shows a Failed status?**

**A:** A Failed status means an error occurred during statement processing. Contact Alvys support with the statement details so the team can investigate the cause and help you regenerate it.

**Q: How do carrier statements work?**

**A:** Carrier settlement statements consolidate one or more approved payable items into a single payment record for a carrier. Statements can be downloaded as PDFs or emailed directly to the carrier.

**Q: What does the status column track on the Statements tab?**

**A:** Statement statuses track a statement from creation to payment: Queued (processing) → Processed (generation complete) → Paid (marked as paid) — or Failed if an error occurred.
