> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alvys.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Batch Invoicing

> Move loads through the five invoice statuses in the Alvys batch invoicing queue, release loads to billing in bulk, and track billing progress.

<Note>
  Batch Invoicing is the central invoicing queue in Alvys where loads move through five statuses from Incomplete to Invoiced; use it to track, manage, and release multiple loads for billing in one action.
</Note>

Batch Invoicing is the main invoicing workflow in Alvys. It shows all loads across five invoice statuses and lets you move multiple loads to Released in one action.

## Overview

Batch Invoicing (also called the invoicing queue or billing queue) is the central place where your team tracks each load through the invoice lifecycle. Loads move through five statuses: from **Incomplete** (missing requirements) through **Invoiced** (sent). You can act on multiple loads at once from the Accounting > Invoicing page.

## Where to Find It

Navigate to Accounting in the left menu, then select Invoicing. The page opens to the **Incomplete** tab by default. Use the tab bar at the top to switch between statuses.

<Note>
  <img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/32a7488393fe.png?fit=max&auto=format&n=NbezcQvwUCJbTEUv&q=85&s=013f942aa1fe9e109d3bbdcd950f3804" alt="Batch Invoicing page showing the five status tabs and the load list with checkboxes." width="1675" height="240" data-path="images/help/32a7488393fe.png" />

  * Batch Invoicing page showing the five status tabs and the load list with checkboxes.\*
</Note>

## Key Concepts

**Incomplete:** The load has been delivered or marked **TONU** but is missing required documents or information. Check the Reason Incomplete column to see exactly what is outstanding before moving the load forward.

**Released:** All required documents are present and the load is ready to invoice. From **Released** you can create an invoice (moves the load to **Queued**) or create and send in one step (moves the load directly to **Invoiced**).

**Queued:** An invoice has been created but not yet sent to the customer. Select multiple loads in this status and use Send Invoice to dispatch them.

**Invoiced:** The invoice has been sent to the customer. From this status you can resend the invoice or send a payment reminder.

**Payment Discrepancies:** A payment has been applied but an outstanding balance or credit remains. Review and resolve the discrepancy before the load is fully settled.

## How to Use It

The most common bulk action is moving multiple loads from **Incomplete** to **Released** at once.

1. Open Accounting > Invoicing and select the Incomplete tab.
2. Check the boxes next to the loads you want to move.
3. Select Move to Released. A confirmation modal appears before the move is finalized.
4. After loads reach **Released**, select them and use Create Invoice or Create & Send to advance them toward payment.

<Note>
  <img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/bec99bb8157e.png?fit=max&auto=format&n=NbezcQvwUCJbTEUv&q=85&s=2a1a2686f34daf61f4c8f620af4c9d3d" alt="Screenshot of the multi-select checkbox flow and Move to Released modal." width="940" height="238" data-path="images/help/bec99bb8157e.png" />

  \*Screenshot of the multi-select checkbox flow and Move to Released modal. \*
</Note>

## Settings & Permissions

Access to Accounting > Invoicing requires both the **"Billing"** and **"Invoice"** permissions on the user profile.

## Limits & Behavior

Loads must reach a Delivered or **TONU** status before they appear in the **Incomplete** tab or can be moved to **Released**.

A load cannot be moved to **Released** if any documents required by the customer's invoicing settings are missing.

## FAQs

**Q: Why does a load show as Incomplete even though it was delivered?**

**A:** The load is missing one or more required documents or fields. Check the Reason Incomplete column on the Incomplete tab to see exactly what is outstanding.

**Q: What is the difference between Create Invoice and Create & Send?**

**A:** Create Invoice moves the load to **Queued**, where the invoice is staged but not yet sent. Create & Send creates the invoice and delivers it to the customer in one step, moving the load directly to **Invoiced**.

**Q: Can I move loads from statuses other than Incomplete to Released?**

**A:** No. Only loads in **Incomplete** status can be moved to **Released** in bulk. Loads already in **Queued**, **Invoiced**, or **Payment Discrepancies** require individual action.

**Q: Who can access Batch Invoicing?**

**A:** Users with both the **"Billing"** and **"Invoice"** permissions. Drivers cannot access this page.

## Go Deeper

* [Invoicing Settings](/help/accounting-settlements/invoicing-settings)
