> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alvys.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Start here

> The first-week path on Alvys: sign in, set up users and permissions, add your fleet, create a load, and know how to get help.

This is the short path from a new account to a dispatched load. Work the sections in order. Each card opens the full how-to — this page does not replace those articles.

## 1. Set up your account

Sign-in and user access are the first things new teams ask about. An admin creates users and assigns a role; every user then signs in, accepts the terms, and can turn on MFA.

<CardGroup cols={2}>
  <Card title="Add users and sign in" icon="right-to-bracket" href="/help/getting-started/adding-new-users-signing-in">
    Create accounts, sign in, reset a password, and switch organizations.
  </Card>

  <Card title="Add and manage users" icon="user-plus" href="/help/administration/how-to-add-and-manage-users-in-alvys">
    Edit, deactivate, and assign roles from Company Profile.
  </Card>

  <Card title="User roles" icon="id-badge" href="/help/administration/user-roles-in-alvys">
    What Admin, Dispatcher, Biller, Sales, and Safety can do.
  </Card>

  <Card title="User permissions" icon="user-lock" href="/help/administration/overview-of-user-permissions">
    The permission toggles that gate rates, dispatch, billing, and reports.
  </Card>

  <Card title="Set up MFA" icon="shield-halved" href="/help/getting-started/how-to-set-up-multi-factor-authentication-mfa-in-alvys">
    Turn on multi-factor authentication for your Alvys login.
  </Card>
</CardGroup>

## 2. Add your fleet

Loads need drivers and trucks. Set these up before you create the first shipment, and get drivers onto the mobile app so they can accept work.

<CardGroup cols={2}>
  <Card title="Create a driver" icon="id-card" href="/help/assets-fleet/how-to-create-a-driver">
    Add a driver profile and the details dispatch needs to assign them.
  </Card>

  <Card title="Add a truck" icon="truck" href="/help/assets-fleet/how-to-add-a-truck-in-alvys">
    Create a truck record and attach it to a fleet.
  </Card>

  <Card title="Add and manage fleets" icon="layer-group" href="/help/assets-fleet/how-to-add-and-manage-fleets-in-alvys">
    Group trucks by region, division, or equipment type.
  </Card>

  <Card title="Driver Companion app" icon="mobile-screen" href="/help/assets-fleet/driver-companion-mobile-app">
    How drivers sign in, accept loads, and send updates from the phone.
  </Card>
</CardGroup>

## 3. Run your first load

A load is the core record in Alvys. Create it, put it on the board or dispatch it, and know what each status means.

<CardGroup cols={2}>
  <Card title="Create a load" icon="plus" href="/help/loads-trips/how-to-create-a-load">
    Enter the customer, stops, and rates for a new shipment.
  </Card>

  <Card title="Alvys Load Board" icon="table" href="/help/loads-trips/alvys-load-board">
    Find available loads and filter the board the way your team works.
  </Card>

  <Card title="Dispatch a load" icon="truck-fast" href="/help/loads-trips/how-to-dispatch-a-load">
    Assign a driver or carrier and release the load to the road.
  </Card>

  <Card title="Dispatch Planner" icon="map" href="/help/loads-trips/dispatch-planner">
    Plan assignments across drivers, trucks, and the day's work.
  </Card>

  <Card title="Load statuses" icon="signal" href="/help/loads-trips/understanding-load-statuses-and-how-to-revert-them">
    What each status means and how to move a load back a step.
  </Card>
</CardGroup>

## 4. Get help

<CardGroup cols={2}>
  <Card title="Contact Alvys Support" icon="headset" href="/help/getting-started/how-to-contact-alvys-support">
    How to reach the support team and what to include in a request.
  </Card>

  <Card title="Clear cache and common issues" icon="rotate" href="/help/getting-started/how-to-clear-cache-cookies-and-troubleshoot-common-issues">
    Fix stale screens, login loops, and other browser issues.
  </Card>

  <Card title="Navigate the catalogs" icon="book" href="/help/getting-started/how-to-navigate-the-catalogs">
    Find customers, carriers, locations, and other records from the catalogs.
  </Card>
</CardGroup>

## Product Walkthroughs

Watch a walkthrough, then open the written article. Start at [Product Walkthroughs](/help/getting-started/product-walkthrough) or jump to one:

<CardGroup cols={2}>
  <Card title="Admin setup" icon="screwdriver-wrench" href="/help/getting-started/admin-setup">
    Users, offices, fleets, and permissions.
  </Card>

  <Card title="Dispatch as a carrier" icon="truck" href="/help/loads-trips/dispatching-as-a-carrier">
    Cover a load with your own driver and truck.
  </Card>

  <Card title="Dispatch as a broker" icon="handshake" href="/help/loads-trips/dispatching-as-a-broker">
    Cover a load with an outside carrier.
  </Card>

  <Card title="Invoice your customer" icon="file-invoice-dollar" href="/help/accounting-settlements/invoicing-your-customer">
    Email, factoring, or online / originals.
  </Card>

  <Card title="Driver settlements" icon="money-check-dollar" href="/help/accounting-settlements/driver-settlements">
    Pay periods, rates, and statements.
  </Card>

  <Card title="Safety and maintenance" icon="shield-check" href="/help/assets-fleet/safety-and-maintenance-overview">
    Safety records and the Asset Safety Report.
  </Card>

  <Card title="Accounting reporting" icon="chart-column" href="/reporting/reports/overview">
    Built-in reports — Custom Reports is a separate add-on.
  </Card>
</CardGroup>

## After your first week

Once loads are moving, the next questions are usually invoicing, driver pay, and changing a released load. Those live in their own sections — start with [Managing a load](/help/loads-trips/managing-a-load) and the Accounting & Settlements guides.
