> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alvys.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Release a Load to Billing

> Release a Delivered or TONU load to billing so accounting can generate invoices, one load at a time or in bulk, using the ReleaseLoads permission.

Releasing a load to billing hands off a **Delivered** or **TONU** load to your accounting team so they can generate the invoice and begin post-delivery processing.

## Overview

Once a load is marked as **Delivered**, it must be released to billing before your accounting team can generate the invoice, review charges, and process payment. This step moves the load from dispatch to accounting.

Synonyms: release to billing, release load, send to billing, release for invoicing, hand off to accounting.

## Before You Start

* The load must be in **Delivered** or **TONU** status.
* You must have the **"ReleaseLoads"** permission. Ask your administrator if you do not see the Release option.

## Steps

### Method 1 — Release a single load

1. Open the load.
2. Click **Manage** (top-right of the load).
3. Select **Release**.

   <img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/1528107a98c6.gif?s=78ca6525aab3f1f23b1a46d9fd883da9" alt="Screen recording of opening a load, clicking Manage, and selecting Release" width="1920" height="1080" data-path="images/help/1528107a98c6.gif" />

   *Screen recording of opening a load, clicking Manage, and selecting Release*

### Method 2 — Release multiple loads at once

1. Go to **Invoicing** in the left navigation.
2. Click the **Incomplete** tab — this shows all Delivered loads not yet released.
3. Select one or more loads.
4. Move the selected loads to the **Released** tab.

<Warning>
  ⚠️ Loads with missing required information cannot be moved to Released until the gaps are filled.
</Warning>

<img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/ddf1a56f56ac.gif?s=84cb98bb5f5d769cccd6a02a73cd20de" alt="Screen recording of bulk-selecting loads on the Invoicing > Incomplete tab and releasing them" data-og-width="1920" width="1920" data-og-height="1008" height="1008" data-path="images/help/ddf1a56f56ac.gif" data-optimize="true" data-opv="3" />

*Screen recording of bulk-selecting loads on the Invoicing > Incomplete tab and releasing them*

## Result

Released loads appear in the **Released** tab under Invoicing. Your accounting team can immediately review charges, attach documents, and generate the invoice.

## Troubleshooting

### Release option is grayed out or missing

The load may not be in the correct status, or required fields may be incomplete. Confirm: (1) the load status is **Delivered** or **TONU**; (2) all required stops are marked complete; (3) any required documents are attached.

### Load is not showing in the Incomplete tab

Only **Delivered** loads appear here. Check the load status: if it is already released, it will appear in the **Released** tab instead.

### Release option is not visible

Your account does not have the **"ReleaseLoads"** permission. Ask your administrator to assign this permission to your account.

## FAQs

**Q: Can I release a load that isn't delivered yet?**

**A:** No. The load must be in **Delivered** status first.

**Q: Can I undo a release?**

**A:** Yes. Open the load, click **Manage**, and select **Revert Status**. The load returns to its previous status (**Delivered** or **TONU**). Reverting from **Released** also requires the **"ReleaseLoads"** permission.

**Q: Who can release loads to billing?**

**A:** Users with the **"ReleaseLoads"** permission. Ask your administrator to check your account settings if you cannot see the Release option.

## Go Deeper

* Billing Permissions — who can release and invoice loads
* Why Can't I Release or Invoice a Load? — troubleshooting guide
* Understanding Load Statuses and How to Revert Them — if a load isn't in Delivered status