> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alvys.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tenders

> Manage new, change, and cancellation tenders on the Alvys Tenders Board, accepting or rejecting via EDI and reviewing load changes in one screen.

## Overview

Learn how to efficiently manage and respond to **new**, **change**, and **cancellation** tenders using the Alvys Tenders Board. Accept or reject tenders, view detailed load changes, and communicate with shippers via EDI—all from one screen.

## Accepting or Rejecting New Tenders

Manage incoming **Original** tenders directly from the **Tenders** board.

### Accept a New Tender

<Note>
  <img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/8f5618e6ed1b.png?fit=max&auto=format&n=NbezcQvwUCJbTEUv&q=85&s=81796befdea3b94b09bf1894fa65a141" alt="Notion Image" width="3000" height="1444" data-path="images/help/8f5618e6ed1b.png" />
</Note>

On the Tenders Board, find a tender with type **Original** and status **New**. Click \*\*Accept \*\*and select the companies and fleet in the modal that appears:

<Note>
  <img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/cfb8a1b46a50.png?fit=max&auto=format&n=NbezcQvwUCJbTEUv&q=85&s=f75f9f0bcb3d8060525c6d97e40e5702" alt="Notion Image" width="1782" height="970" data-path="images/help/cfb8a1b46a50.png" />
</Note>

Click **Accept** again to finalize, which will create a load automatically and notify the shipper via EDI.

### Reject a New Tender

On the Tenders Board, click the **Reject** link on the tender row that you’d like to reject. In the modal that appears choose a rejection reason and click Reject to confirm and send the rejection and reason to the shipper via EDI.

<Note>
  <img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/64f68b97e3bf.png?fit=max&auto=format&n=NbezcQvwUCJbTEUv&q=85&s=9dc310734efd647eb48837b39e76774a" alt="Notion Image" width="748" height="690" data-path="images/help/64f68b97e3bf.png" />
</Note>

## Handling Change Tenders

Change tenders appear on the Tenders Board with an **orange “Change”** label.

### Review and Act on a Change Tender

When a tender of type Change arrives you’ll need to review the changes and decide whether to accept it. To begin, click **View Changes** in the **Actions** column.

<Note>
  <img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/4453a79f8509.png?fit=max&auto=format&n=NbezcQvwUCJbTEUv&q=85&s=0c37fe58c750f6f44030482ea28dfea3" alt="Notion Image" width="3004" height="1450" data-path="images/help/4453a79f8509.png" />
</Note>

A new browser tab will open the **Load Details** page with a sidebar open showing the **Tender Update** where you can review the specifics:

<Note>
  <img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/9919043f5ffc.png?fit=max&auto=format&n=NbezcQvwUCJbTEUv&q=85&s=2b98a413f2e2972b4369000d567351af" alt="Notion Image" width="3006" height="1456" data-path="images/help/9919043f5ffc.png" />
</Note>

Choose an action:

* **Accept** – approve the update.
* **Reject Tender Only** – reject the update, keep the original load.
* **Reject and Cancel Load** – reject the update and cancel the load (EDI notification is sent).

  If you clicked **Accept**, decide how to apply changes:
* Check **Apply all changes to the load** to apply everything at once, or
* Leave it unchecked to apply changes individually.

  (Optional) Apply items one by one in the **Tender Update** panel:
* Click **Apply** to update the load with that change.
* Click **Skip** to ignore it.

<Note>
  <img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/f2d73cece45b.png?fit=max&auto=format&n=NbezcQvwUCJbTEUv&q=85&s=8632521e706b8f324b7ec13136e91a5b" alt="Notion Image" width="666" height="1316" data-path="images/help/f2d73cece45b.png" />
</Note>

When an applied change triggers the addition of a stop, you’ll be asked to confirm or assign the appropriate Company:

<img src="https://mintcdn.com/alvys/NbezcQvwUCJbTEUv/images/help/113a39da111e.png?fit=max&auto=format&n=NbezcQvwUCJbTEUv&q=85&s=53aa297d138d07aebd23cff68ec42e42" alt="Notion Image" width="916" height="534" data-path="images/help/113a39da111e.png" />

Your selection is recorded and communicated via EDI where applicable; the load is updated according to the changes you applied.

<Warning>
  ⚠️ Once a change is applied, it cannot be undone (you can still edit the load manually afterward).
</Warning>

## Handling Cancellation Tenders

Cancellation tenders notify you that the shipper wishes to cancel the shipment.

### Cancel a Load from a Cancellation Tender

#### Steps

1. Click **View Changes** on the tender.
2. Review the **Tender Update** panel indicating the cancellation.
3. Click **Cancel Load** (red button) to confirm.

#### Outcome

The load is canceled.

<Info>
  ℹ️ If you believe the cancellation is incorrect, simply close the panel; the load remains active.
</Info>

## Filtering and Finding Tenders

Quickly locate specific tenders using filters at the top of the Tenders Board.

### Use Filters

#### Steps

1. Set filters such as **Status**, **Type**, **Flag**, or **Customer**.
2. Scroll to load additional results as needed.

#### Outcome

The list reflects only tenders matching your criteria.

<Note>
  Customer names appear only when matching tenders are visible.
</Note>

## Viewing Tender Details and EDI History

Dive deeper into tender specifics and message flows.

### View Tender Details

#### Steps

1. Click any tender row to expand details.
2. Review fields like **Equipment Type**, **Stops**, **Notes**, **Weight**, **Temperature**, and **Miles**.

#### Outcome

You see current load/tender specifics without leaving the board.

### View EDI Transaction History

#### Steps

1. Click the **round arrow icon** at the far right of the tender row.
2. Review inbound/outbound EDI messages.
3. Click the **download icon** to save any file locally.

#### Outcome

You have a complete audit trail of EDI communications.

## FAQs

#### Do change tenders create a new row?

No. The existing tender row is updated and its type changes to **Change**.

#### What happens if I reject a change tender?

You’ll be prompted for a reason. You can either keep the original load active or cancel the load entirely.

#### Can I undo changes after applying them?

No. Applied changes are permanent, though you can still edit the load manually afterward.
