Guides & Troubleshooting
Alvys Help Center
Get set up, connect your tools, and run your day-to-day operation on Alvys.
Start here
New to Alvys, or setting up your team for the first time. The full first-week path is on Start here.
Adding Users & Signing In
Create accounts, sign in, and switch between organizations.
Create a Load
Enter the customer, stops, and rates for a new shipment.
Product Walkthroughs
Go-live recordings paired with the written articles.
Run your operation
Day-to-day work, from tender to settlement.
Loads & Trips
Create, dispatch, modify, and track loads and trips end to end.
Accounting & Settlements
Invoicing, driver and carrier settlements, deductions, and e-checks.
Assets & Fleet
Add and manage drivers, trucks, trailers, and fleets.
Reporting
Metrics, dashboards, operational and financial reports, and the data model behind them.
Administration
Roles, permissions, offices, and subscription management.
Safety & Compliance
Verify motor carriers and keep your operation compliant.
Connect your tools
Bring your ELD, load boards, accounting, fuel, and factoring providers into Alvys.
ELD & Telematics
Connect your ELD provider for HOS, location, and asset tracking.
Accounting
Sync invoices and payments with QuickBooks, Sage Intacct, or Business Central.
Load Boards
Post and source freight on DAT, Truckstop, and other boards.
EDI & Visibility
Trade tenders and status updates with your customers.
Fuel & Tolls
Import fuel and toll transactions for settlements and IFTA.
Factoring & Payments
Set up factoring and move money against your invoices.
Building on Alvys?
Developers can move to the Public API documentation for REST endpoints, webhooks, and the MCP server.
Still need a hand?
Catch up on recent changes, or get in touch with the support team.
What's New
Latest releases, enhancements, and product updates.
Troubleshooting
Clear cache and cookies, and fix the most common issues.
Contact Support
Reach the Alvys support team and track your request.