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Manage your personal account settings independently — no Admin required.

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Overview

My Profile is your personal settings page in Alvys. It is separate from the Users page that Admins manage — everything here is self-service. You can update your name and contact details, connect personal integrations, set your notification preferences, configure your locale, and switch between tenants. Password resets are handled separately — see the note below.

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Personal details

Update your name, contact information, and profile avatar. These details appear in activity logs, load records, and anywhere your name is displayed throughout Alvys.
🔑 Password resets are not self-service from My Profile. To reset a user’s password, an Admin can trigger a reset from Settings → Organization → Users — the same page used for MFA resets. If you are locked out and cannot reach an Admin, use the Forgot Password link on the Alvys sign-in screen to receive a reset email.

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User integrations

Connect and manage integrations tied to your individual account. These are personal integrations — separate from the company-wide integrations configured by an Admin in the Integrations settings.

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Subsidiary emails

Manage the email addresses associated with different subsidiaries on your account. This is useful when your company operates multiple subsidiary entities and you need distinct contact addresses for each.

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Favorites & quick actions

Pin the actions and pages you use most often to build a personalized shortcut list. Pinned items appear in your navigation for faster access — useful for dispatchers and billers who run the same workflows repeatedly throughout the day.

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Notification & email preferences

Control which Alvys notifications you receive and how they are delivered. You can choose between in-app notifications, email alerts, or both, depending on how you prefer to stay informed about load updates, assignments, and other events.

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Locale

Set your preferred language and regional settings. Locale controls how dates, times, and numbers are displayed throughout your Alvys session.

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Tenant switching

If you have access to more than one Alvys tenant — for example, if your company operates under multiple organizations — you can switch between them from My Profile without signing out and back in.

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FAQs

Q: Do I need Admin permissions to change my profile settings? A: No. My Profile is fully self-service for every user. You can update your personal details, manage integrations, and adjust your preferences without any Admin involvement. Password resets require either an Admin or the Forgot Password flow on the sign-in screen. Q: Can I reset my own MFA from My Profile? A: No. If you are locked out and need your existing methods cleared, contact an Admin — they can reset your MFA from Settings → Organization → Users. If you are a Partner Admin, contact Alvys Support. Q: What is the difference between My Profile and the Users page? A: My Profile controls your own personal settings — name, preferences, and integrations. The Users page (Settings → Organization → Users) is for Admins to manage the accounts of everyone on the team. Q: Where did the personal settings that used to be in Company Profile go? A: Personal settings have moved to the dedicated My Profile page. Company Profile continues to hold company-wide settings such as subsidiary configuration, offices, and invoicing — those are unchanged.

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