Skip to main content
When you broker a load, dispatching means assigning a carrier (not your own driver and truck), sending the rate confirmation, and tracking the move. Watch the walkthrough, then use the written how-tos for each step.

​
Watch the walkthrough

If a screen in the video looks different, follow the written steps below.
Open the recording

​
Written steps

How to dispatch a load

Cover the trip. On a brokered load you assign a carrier instead of a company driver.

Send the rate confirmation

Send the carrier their rate confirmation after you cover the load.

Verify a motor carrier

Confirm the person representing the carrier is authorized by the FMCSA owner.

Tenders

Receive and work a customer tender when the load comes in over EDI.

Load statuses

What Covered, In Transit, and Delivered mean on a brokered load.
If you cover loads with your own drivers and trucks, use Dispatch as a carrier.